A Web Support Specialist’s main responsibility is to provide technical and customer service support to our expanding network of clients and within the internal team. You will directly work with clients via any communication channels like phone or chat to troubleshoot websites, hosting, and email management and can create an exceptional support experience.
A website support staff and an IT team on hand are extremely invaluable resources for any expanding IT firm. They can supply technical knowledge that keeps your firm operating daily. You can focus on the core components of your business and you can leave the technical expertise part to your website support needs.