A telemarketer is in charge of calling prospective consumers to offer products or ask for any random services and solicitations. They are responsible for maintaining contact lists of clients, outlining the advantages or benefits of their services, and, if necessary, getting payment information.
A good telemarketer is approachable and convincing. One must be able to quickly comprehend the demands of the client and offer solutions that address those objectives. In order to handle aggression and complaints, the ideal applicant will also be patient and composed.
Key Responsibilities:
- Cold calling people using a given phone directory to sell products or solicit donations
- Answers incoming calls from prospective customers
- Uses scripts to provide information about product’s features, prices, etc. and present their benefits
- Records the customer’s personal information accurately in a computer system