A Sales Support Agents help advertise a product or service online. Selling products or services to both prospective and existing clients and offering support after a sale are its main duties. The job allows the agent to call potential customers, follow up with recent buyers to inquire about their purchases, schedule meetings by email or phone, and respond to any inquiries from clients. They may also follow up with new prospects or leads. Sales representatives are frequently “proactive” in interacting with potential customers, generating leads, and developing connections while outfitted with marketing materials created by the business.
Key Responsibilities:
- Represents the products and services of an organization by first gaining a thorough grasp of them, then by doing customer research to determine how they satisfy demands
- Meets sales quotas each week, each month, and each year by effectively implementing sales and marketing plans and methods
- Plans and organizes daily work schedule to call on existing or future sales outlets to generate leads and forge partnerships
- Through thorough data analysis, create and implement an effective action plan, and modifies sales tactics in response to interactions and outcomes in the field