Best Office Staff

A claims and collections specialists are a team of collectors whose responsibility is to get in touch with businesses and individuals about making overdue payments for goods and services they have received. By designating collectors to collect money owed to a company, claims and collections manage the process of doing so. In order to guarantee that they are being paid, they must deal with consumer complaints and negotiate payment terms with clients. Additionally, they offer statistics, data analysis, and reports on the collecting department’s success.

 

Key Responsibilities:

Customer Service

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