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Staff
What We Do
Administrative
Sales
Customer Experience
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MARC ANTHONY PACAPAT
WORK EXPERIENCE
Silver Edge Media Services
April 2017 - June 2020
SEO Specialist
Produced and submitted weekly reports outlining progress against KPI objectives. Built, implemented and updated effective SEO strategies.
Implemented backlink strategies. Maximized strategic approaches by keeping close eye on performance and making appropriate adjustments.
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Developed team communications and information for client meetings.
Increased customer satisfaction by resolving Analytics issues submitted deliverable on time.
Administrative task
98%
Customer Support
95%
Technical Support
95%
Phone Support
75%