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Staff
What We Do
Administrative
Sales
Customer Experience
Marketing
Contact
Alex Pionela
WORK EXPERIENCE
Credence Credit
2020
Phone support for outbound calls, schedule appointments, manage required docs for sign up
Optum Global Solutions
2019-2020
Senior Product Support Specialist - OptumRX
Worldsource, Inc.
2016-2018
Medical Biller/Account Coordinator - PBC (Pre Billing Consultants)
Hinduja Global Solutions
2014-2016
Customer Service Representative – Billing Department (AETNA)
APAC Customer Services, Inc.
2012-2013
Customer Service Representative – SiriusXM Satellite Radio
Elizabeth Seton School
2008-2012
Computer Laboratory Assistant – IT Personnel
Customer Support
90%
Phone support
95%
Technical Support
95%
Medical Claims Coordination
95%
Appointment Setting
98%
Educational Background
STI College – Las Piñas
May 2007
Graduate of Diploma in Computer Studies