Al Jerome M. de Leon

WORK EXPERIENCE

SYMMETRY FINANCIAL GROUP
June 28, 2018 To May 20, 2020

APPOINTMENT SETTER
MORTGAGE INSURANCE

JERUSALEMEXPORT.COM
April 14, 2016 To April 27, 2018

MANAGER, SALES REPRESENTATIVE AND LEAD GENERATOR

TELETECH, Clear Account
August 29, 2011 To September 14, 2012

CUSTOMER SERVICE RETENTION REPRESENTATIVE

ONE WORLD CONNECTIONS, Zaazoom Account
October 29, 2010 To July 2, 2011

CUSTOMER SERVICE, OFFSHORING INC. MARKET POWER

Verizon Account
September 22, 2009 To April 17, 2010

TECHNICAL SUPPORT REPRESENTATIVE, TELEPERFORMANCE

Administrative task 98%
B2B Phone Support 95%
Customer Support 95%
Technical Support 95%
Retention 95%
Client Relations 85%
Management 85%

Educational Background

Sacred Heart College, Lucena City
October 2008

BS in Computer Science